Position: Residential Doorperson
Mandarin Oriental Residences, Fifth Avenue
Reports To: Director of Residences
Department: Mandarin Oriental Residences, Fifth Avenue
Location: 685 Fifth Avenue, located on 54th Street at the center of New York City’s premier Fifth Avenue retail shopping corridor. The site is a short walking distance from Central Park and world-famous landmarks such as Rockefeller Center, the Museum of Modern Art, and St. Patrick’s cathedral. Featuring 65 spacious apartments, residents will enjoy a luxurious way of life with exquisite interiors, a rooftop pool, fitness and wellness center, and private dining.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels and 12 residences in 26 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.
THE RESIDENCES
Mandarin Oriental has experienced exponential growth in the development of The Residences at Mandarin Oriental, in combination with hotels, to form complex mixed-use and stand-alone projects. Integral to the growth of the Mandarin Oriental footprint, Residences are a new paradigm, and as such require focused operational expertise. In addition to the goal of delivering superior experiences and services to Residences owners, Mandarin Oriental is focused not only on the management of the Residences communal areas to the exceedingly high standards our guests have become accustomed, but to continually improving our relationship with Residence owners over the long term.
SCOPE OF POSITION / SUMMARY
The Residential Doorperson is responsible for the overall Resident and guest satisfaction including initiating contact with the Residents entering the hotel and creating a delightful arrival and departure experience.
ORGANIZATION STRUCTURE
The Residential Doorperson reports directly to the Director of Residences
DUTIES AND SUPPORTING RESPONSIBILITIES
Essential:
Desirable
Pay: $31.35/hourly
It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of People and Culture.
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