Security Supervisor

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Security Supervisor will be responsible for supervising a team of Security Personnel, using IT systems for access control, site patrolling, emergency response, cash collection, report generating, incident investigation and all other standard security duties.

Duties and Responsibilities:

• Oversees the day-to-day operations of the Security Department to ensure safety and security of guests, employees, visitors hotel and hotel assets.
• Is responsible for monitoring and verifying the perfect operation and operation of CCTV and all its equipment and systems: Emergency, Fire, Intrusion, etc.
• Is responsible for the Registration and Administration of the Security Control Center.
• Plans and coordinates with both internal and external parties for VIP visits and special events.
• Attends all necessary meetings and disseminates all relevant information to the team.
• Supervises the team’s performance and provides necessary support when needed.
• Conducts security related trainings to the team and new joiners of other departments.
• Reviews existing policies and procedures to identify improvement areas and provides solutions for enhancement.
• Gets done ad hoc tasks assigned by Department Head from time to time.

Qualifications / Experience:

• Holder of valid Security Personal Permit.
• 5 years’ relevant experience with minimum 3 years’ supervisory experience in luxury hotels.
• Academic background in Security Management would be an advantage.
• Qualified First-Aider. AED Certificate is preferred.
• Good command of both written and spoken English and Greek.
• Computer literate in MS Office.

Behavioural skills / Attributes:

• Detail-minded, and able to work independently in a fast-moving environment.
• Excellent time management, problem solving, organisational and interpersonal skills.
• Strong leadership, coaching and communication skills.
• Must possess ability to coordinate with multiple tasks.
• Maintain a good working relationship with other departments.
• Maintain a high degree of confidentiality.
• Highly responsible and reliable.
• Highly self-motivated, professional, and capable of managing their workload and prioritizing tasks.
• Well presented and professionally groomed at all times.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance for all Colleagues.
• Free meals at Colleagues' Dining.
• Laundry of uniforms.
• Colleague recognition and reward program.
• Learning & Development Program.
• Task force Opportunities across the Group of Mandarin Oriental.
• Colleague Social events and Wellness programs.
• Various discounts provided within the Resort and in the nearby area.
  MORate: Experience any Mandarin Oriental Hotel Group in the world at a special rate.
  MOComp: Complimentary room nights and a selection of additional benefits and discounts through our new MOcomp benefits program.